Product & Quality
What is gold-plated jewelry?
Gold-plated jewelry features a base metal (like brass or copper) coated with a thin layer of real gold through a process called electroplating. This gives you the luxurious look of gold at a fraction of the cost, making it perfect for everyday wear and trendy fashion pieces.
How long will my Diorin jewelry last?
With proper care, Diorin jewelry can last for years. Our gold-plated pieces are designed to maintain their shine and quality when stored properly and kept away from excessive moisture, chemicals, and harsh conditions. Follow our care instructions for best results.
Is Diorin jewelry hypoallergenic and skin-safe?
Yes! We prioritize your comfort and safety. Our jewelry is made from high-quality, skin-friendly materials that are lead-free and nickel-free, minimizing the risk of allergic reactions. We ensure our pieces are safe for everyday wear.
Will my jewelry tarnish or turn my skin green?
Diorinjewelry is crafted to resist tarnishing when cared for properly. Unlike low-quality fashion jewelry, our premium gold plating and base metals are designed not to discolor your skin. Store your pieces in a dry place and avoid contact with water, perfumes, and lotions tomaintaintheir brilliance.
Are your earrings suitable for sensitive ears?
Yes! Our earrings are made with skin-friendly, hypoallergenic materials. The posts are designed to minimize irritation. However, if you have extremely sensitive ears or metal allergies, we recommend consulting with a dermatologist before wearing any fashion jewelry.
Shopping & Orders
How do I place an order?
Shopping with Diorin is simple! Browse our collection on our website, add your favorite pieces to cart, proceed to checkout, select your payment method, and we'll take care of the rest.
What payment methods do you accept?
We accept multiple payment options including UPI, credit/debit cards, net banking, digital wallets, and Cash on Delivery (COD) for select pin codes. Choose what works best for you at checkout.
Shipping & Delivery
Do you ship pan-India?
Absolutely! We ship to all corners of India. Just enter your pin code at checkout to confirm serviceability for your location.
How long does delivery take?
Orders are typically processed within 1-2 business days and delivered within 5-7 business days for most locations in India.You'llreceive tracking information once your order ships so you can follow its journey to you.
Returns & Exchange
What is your return policy?
We want you to love yourDiorinjewelry! Ifyou'renot completely satisfied, you caninitiatea return within7 days of deliveryfor eligible products. The item must be unused, unworn, and in its original packaging with all tags intact.
Can I exchange my jewelry?
Yes, exchanges are available for size or design changes within7 days of delivery, subject to product availability. Reach out to our customer support team, andwe'llassistyou with the exchange process.
How do I initiate a return or exchange?
Simply contact our customer support team via email or WhatsApp with your order number and reason for return/exchange. We'll guide you through the next steps and arrange for a pickup if needed.
Care & Maintenance
How do I care for my gold-plated jewelry?
To keep your Diorin pieces sparkling:
- Store in a dry, cool place away from moisture
- Keep away from perfumes, lotions, and harsh chemicals
- Remove before swimming, showering, or exercising
- Wipe gently with a soft cloth after each use
- Store pieces separately to avoid scratches
Can I wear my jewelry in water?
We recommend removing your jewelry before contact with water (showers, swimming, washing dishes). While our gold plating is durable, prolonged exposure to water and chemicals can accelerate wear over time.
Can't find what you're looking for? Contact us at
support@diorin.com
– we're happy to help!